Job Overview

Roles & Responsibilities

• Lead a high-performing team of 12-15 individual contributors in managing the Sales & Operations Planning monthly cycle across global regions.
• Ensure effective capacity checks and demand forecasting to align with business strategies and customer needs.
• Drive and implement continuous improvement projects that enhance operational excellence and efficiency.
• Oversee the execution of new product innovation projects, ensuring timely delivery and market relevance.
• Manage localization projects to tailor offerings for diverse global markets.
• Analyze and report on critical business KPIs, including Forecast Accuracy and Forecast Bias, to inform strategic decisions.
• Ensure hub KPIs, particularly TAT delivery, are consistently achieved and exceeded.
• Foster a culture of innovation and automation, focusing on delivering exceptional customer value.
• Lead data-driven decision-making initiatives to enhance planning and operational outcomes.
• Engage in talent development, employee engagement, and task allocation to build a motivated and skilled team, while managing escalations and internal customer interactions effectively.

Desired Candidate

• Bachelor’s or Master’s degree in Supply Chain, Business Administration, or related field. Master’s degree preferred.
• 7+ years of experience in Sales & Operations Planning or supply chain leadership roles.
• Expert-level knowledge in Supply Chain Management, Demand Planning, Capacity Planning, and Project Management.
• Advanced proficiency in SAP IBP, MS Office, and Business Intelligence Tools.
• Mastery of Data Visualization Tools like Power BI or Tableau for strategic reporting.
• Big picture thinking to align team efforts with long-term organizational goals.
• Advanced data-driven decision-making to identify trends and drive innovation.
• Exceptional feedback management to mentor and develop team members.
• Strong communication, influencing, and talent management skills to lead a diverse team.
• Empathy and conflict management to maintain a collaborative team culture.
• Expertise in change management to implement new processes and technologies effectively.
• Extensive experience in global supply chain operations in product-based industries and their unique challenges.
• Flexible working in different time zones.

Competencies