How AI is changing the world?

With the support of artificial intelligence, more and more people with disabilities will start working, according to one of Gartner’s strategic forecasts for future years. Not only business and IT, but also political leaders and legislators must be well prepared for the impact of digitalization on human existence.

Artificial Intelligence Future

Artificial intelligence (AI) makes jobs more accessible along with other emerging technologies, so by 2023 the number of disabled workers will triple: In the United States, only 30 percent of disabled people in the workforce are in work, while companies are also complaining of a shortage of specialists with serious consequences.

At the same time, companies that still actively employ disabled workers have an 89 percent higher rate of retention of the workforce, 72 percent of their work and 29 percent higher profits than companies offering less accessible jobs.

Therefore, it is worthwhile and necessary to change both the corporate culture and the IT environment in most companies, for example by avoiding the use of terms such as stand-up discussion and making the interface of inherited systems more accessible. Disabled workers bring a new perspective and approach to the life of the company, so they can help develop products and services that the business can use to reach new target groups.

By 2023, 30 percent of corporate IT departments will have their BYOD program to BYOE (bring your own enhancement), an initiative to make room for complemented workers who improve their skills with technological solutions: In automakers and mines, for example, wearable devices will increase worker safety and increase work efficiency in health and passenger transport.

As their technologies evolve, more and more organizations will consider how to use these accessories to support work. Of course, the IT department may be tempted to better supervise technology-aided workers, but companies should always strive for a balance between cybersecurity and business benefits.

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In 2023, 40 percent of employees will be able to customize and fine-tune the business applications they use as they do today with streaming film and music services: Traditionally, employees work in applications that are the same size regardless of their roles, and are forced to adapt their work to them.

However, cloud business applications that offer interfaces configured by enterprise roles are already predicting the future. Software capabilities will come from vendors in the form of building blocks for enterprise IT departments and individual business lines, so they can create “playlists” for applications tailored to each job or employee.

Online passion and influence

50 percent of smartphone owners without bank accounts will use cryptocurrency accounts available from mobile by 2025: As online marketplaces and social networks start to support cryptocurrency transactions, most of the world will switch to cryptocurrency accounts available from mobile, especially in Africa, where mobile banking will have a high proportion of people switching.

Cryptocurrency accounts will give a new impetus to e-commerce, as new players that have not previously hit the capital markets will be able to compete.

However, already by 2024, the World Health Organisation will declare binge shopping an addiction, with harmful consequences, including financial difficulties, hitting millions of consumers: With ever more analysis of customer data and further advances in technology, traders are increasingly predicting when consumers will buy what products they buy, so that they are increasingly positioned and priced more attractively.

As a victim of marketing, consumers are increasingly buying products they don’t need or can’t actually afford. In the near future, therefore, it is expected that, like gambling companies, online retailers will have to warn consumers of the dangers of irresponsible shopping. Consumer groups and governments will also put more pressure on traders exploiting vulnerable customers.

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Meanwhile, the technological arsenal of service providers will continue to evolve, with the support of artificial intelligence that recognizes human emotions in 2024, with more than 50 percent of online advertising: With sensors that collect biometric data and artificial emotional intelligence, companies will increasingly analyze customer mood swings to personalize services. It will be crucial that they always do so in a transparent manner and inform consumers clearly about the collection of their data and the methods by which they are processed.

Similarly, governments around the world will follow the behaviour of 40 per cent of the population through the Internet of Behaviour (IoB) to determine to what extent who is entitled to certain benefits and services: On IoB, a person can be linked to their activities, a camera built into a railway station vending machine and facial recognition software, for example, to track who switches train tickets, when and where.

On the Internet of Behaviour, speeders and road users who endanger others will also be accurately identified, so that the authorities can get them to pay higher amounts of insurance, while drivers who follow the rules and are careful can be given discounts. In other words, with the IoB, governments can influence the behaviour of the population, which can become a concern, for example by introducing behavioural services in social care systems, even if the digital dictatorship is not fully ruled out.

Tampering with intelligence

The credibility of 30 percent of the world’s news and video content will be certified by blockchain technology by 2023 by providers that counter deepfake counterfeiting: While news counterfeiting for public opinion manipulation is not new, social networks and the robots displayed on them have astonishingly heeved the effectiveness of disinformation and propaganda.

To make matters worse, with the rapid development of AI, audio and video recordings can now be forged in convincing quality, so that a much wider range of media consumers who are less likely to read can be targeted. Organizations and governments are now also equipped with advanced technology to confront deep fake counterfeiters. For example, blockchain is used to verify the authenticity of photos and videos, which maintains an irreversible and shared record of the origin and editing of the content. Ideally, this certificate will be seen by the content consumers themselves

Also by 2023, a self-regulatory professional association of AI and ML developers will be established in at least four of the world’s seven most developed countries: AI and machine learning are both prone to bias, whether it’s the fault of people writing complex algorithms or controlling the quality of datasets used for learning, or deliberately changing them.

Depending on the purpose and scale of AI, bias can have serious consequences for entire groups of people. Professional regulation of AI is a major challenge, but it is inevitable that industries will have standardised development and certification, including setting standards for ethical AI use.

Finally, Gartner warns that the lead time for initiatives to digitally transform traditional large companies will be twice as long as expected. Large organisations also need to modernize their existing IT environments, and the complex and costly process is tying up serious resources, dampening the pace of digital innovation. Smaller companies have the opportunity to enter the market ahead of the big ones – provided that they are agile enough in terms of their approach and operation, because size is not the only thing that matters.

Source : Gartner

How AI is changing the world?