Associate Analyst, Supply Operations (MAP)

Support the Novartis Operations (TechOps) – Supply Operations team in the coordination of various Supply Operations activities in compliance with Good Manufacturing Practices (GMP) & Regulatory requirements while creating value for our internal customers across all Novartis divisions across geographies.

 

Major accountabilities:

• Processing and managing IPRs, Global Cohort / PSDS MAP requests in coordination with ESP/NTO-SC/GCS
  • End to end tracking of MAP requests to ensure timely delivery of drug to the MAP patients.
  • Coordination with CMR for availability of all required approvals and documents pre and post shipment (Import license, temperature data logger, etc.)
  • Archival of all MAP supplies related documents in Novartis approved repository as per defined nomenclature to support audit readiness for MAP.
  • Timely updating of MAP and CR tracker for all assigned requests
  • Co-ordinate with different functions as per the project requirement and plan for required supplies.
  • Support Project Managers in efficient utilization of inventory and stock reconciliation.
  • Support Project Managers for management of multi country Cohorts/PSDS program
  • Participate and support continuous improvement activities.
  • Support PM for managing inventory and distribution activities at External Service Provider and ensuring supplies as per agreed timelines.
  • Active participation in weekly team meetings with ESPs to discuss ongoing packaging, labelling and distribution activities.
  • Support Project Managers for forecasting, demand & supply planning for new / ongoing Global Cohorts / PSDS
  • Support PM for stock reconciliation and destruction activities
  • Support PM for invoice reviews and entry the same in Invoice tracker
• Proactively report all deviations through timely escalations.
  • Implement continuous process improvement projects to enhance quality & productivity.
  • Ensure that the service dashboard and order management framework are always kept updated.
  • Regularly communicate with customers & partners to collect feedback on support services, report deliverable status and continuously acquire process knowledge.
  • Ensure Training on relevant procedures before taking up any GxP activities.
  • Report deliverable status and continuously acquire process knowledge.

Key performance indicators:

• Quality / Accuracy / Right First Time
• Timeliness
• Deviations / Escalations
• Productivity
• Cross functional training

Minimum Requirements:

Graduate/Postgraduate in Pharmacy/ Life Science/ Engineering/Commerce/Economics

0- 2 years in the field of supply chain management
Work Experience:

• Operations Management and Execution.

Skills:

• Project management skills
  • Supply Chain Management
  • Stakeholders Management
  • Inventory Management
  • Strong quality & compliance mindset
  • Strong communication/ collaboration skills
  • Action-oriented approach
  • Excellent analytical skills
  • Able to work successfully with multinational teams in a complex and rapidly changing business environment

Languages :

• English.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

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Operations

Innovative Medicines

India

Hyderabad (Office)

IN10 (FCRS = IN010) Novartis Healthcare Private Limited

Technical Operations

Full time

Regular

No