Responsibilities

Incoming flows:

• Ensure a smooth and efficient importation process of goods coming from Paris
• Coordinate with customs broker to ensure smooth process of customs declaration and commodity inspection
• Coordinate with lab for lab test report before products into market when applicable
• Supervise and coordinate operational activities for all shipments to the local third-party vendor through: 
  • Monitoring the quality, quantity, cost and efficiency of the movements and storage of goods through appropriate KPIs.
  • Allocating and managing staff resources according to the evolution of the needs.
  • Setting clear objectives and measurables, analyzing logistical problems and producing new solutions.
• Co-ordinate with other department and customer to solve issue and perform special occasion
• Manage all claims

Outgoing flows to stores & e-stores customers:

• Monitor the daily run of cross-channel fulfillment options:
  • Daily replenishment of the stores
  • Direct e-commerce orders fulfillment with picking, packing and shipping of goods
  • Transfers from store to store
  • Last mile delivery to clients from stores
  • Aftersales movement from India to France or any other relevant destination
• Liaise and negotiate with the stores, e-stores and logistics supplier to improve the outgoing flows by adapting frequency or defining new shipping methods

Other services and value-added tasks

• Define and implement personalized value-added tasks on products that will be done on site with logistics supplier: stamping, final assembling our adjustments 
• Ensure the warehouse structure, processes, and IT systems support the omni-channel services with a seamless product flows between e-commerce stock and physical stores stock
• Prepare the appropriate goods for public and staff sales
• Help the Subsidiary in improving the end of life cycle of products
• Plan the deployment of future services impacting the logistic with the local and regional Operations departments

Certification Project Management

• Define and implement end-to-end project management of BIS certification and other certifications such as BIS for shoes and furniture, certifications for jewelry, electronics and electricals and others.
• Work closely and hand-in-hand with finance on the regulatory aspect to clearly define the steps while coordinating internally local retail & ops teams, with Paris métiers teams (when needed with ateliers) and the respective consultants.
• Regular follow-ups on yearly renewals of the certifications.
• Define right processes to receive and send shipments for testing of samples when required.

Tax & Regulatory Compliances relating to logistics movement:

• Ensure Product movements, storage and logistics activities comply with group Internal control requirements 
• Ensure all movement within India and International movements are supported with GST compliant documents including E Waybills, Tax Invoices, Delivery Challans etc.
• To make sure all products are compliant with MRP Labeling requirements at all the times.
• Operational support for quality control orders from BIS, Import Authorization and related obligations
• Operational support and control over Cites documents both on Import and re-export
• Follow and implement BIS Certification process flow once validated by CFO.

General topics

• Ensure security and safety measures in the warehouses and in the different flows are in line with local regulations, requirements of our insurance company and Group security policies
• Regularly audit the security and safety measures and process adherence to Group policies
• Ensure CSR initiatives are implemented in the DC to reduce carbon footprint of our logistic activities and any other activities falling under logistics
• Ensure the logistic strategy revolves around our values: spirit of conquest, creativity, craftsmanship, quality, authenticity and independence

Requirements & Capabilities

• Diploma in Logistic Management, University graduate with 10 years or above logistics experience
• Good knowledge in Export/Import Transportation, Warehouse Mgt & Customs Clearance, service to retail activities
• Good interpersonal and communication skill, fluent spoken English. Hindi and Marathi
• Proficient in using Microsoft Office MS Word, Excel and Power Point, WMS will be a plus
• To be able to work under pressure with the ability to work logically and systematically 
• Taking initiative for problem solving and decision making while offering creative solutions
• Communicate & coordinate effectively and proficiently with internal stakeholders ,General Contractors, in a manner that achieves a team environment with winning results
• Result-oriented and self-motivated, team player
• Positive mindset, presentable, pleasant and self-initiative

The ideal candidate will have outstanding interpersonal skills, adjusting to changing priorities from various directives, and communicate effectively while juggling multiple initiatives simultaneously.

About Hermès

“Créateur, artisan et marchand d’objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 25 185 collaborateurs dans le monde. Animé par un esprit d’entreprendre continu et une exigence constante, Hermès cultive la liberté et l’autonomie de chacun grâce à un management responsable. L’entreprise perpétue la transmission de savoir-faire d’exception par un ancrage territorial fort dans le respect des hommes et de la nature – source de matières d’exception. Seize métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans près 300 magasins dans le monde.”