Manager – Customer Service and Logistics- Solan HP

Campari Group today is a major player in the global branded spirits industry, with a portfolio of over 50 premium and super premium brands, marketed and distributed in over 190 markets around the world, with leading positions in Europe and the Americas.

Headquartered in Milan, Italy, Campari Group owns 22 plants worldwide and has its own distribution network in 22 countries, and employs approximately 4,000 people.

Shares of the parent company Davide Campari – Milano N.V. are listed on the Italian Stock Exchange since 2001. Campari Group is today the sixth-largest player worldwide in the premium spirits industry.

Job Description

Manager – CS&L role supports the Senior Manager, Customer Service and Logistics in Procurement of RM and PM, Stock Management, Inventory Planning, Quality, Excise Management, Production and Planning, Dispatch Logistics and Supply Chain. Role includes proactive handling of all operational issues ensuring excellent customer service. Thorough understanding and experience in Alcobev industry is preferred.

Key Roles and Responsibilities

Procurement-

• Raising Purchase Orders with vendors and follow up on timely deliveries and manage Inward logistics ensuring 100% availaility of RM PM for production
• Maintaining the Purchase Records and Stock Inwards Records
• Responsible for timely Payments to the Vendors and Maintaining & Tracking payment records

Stock Management & Inventory planning-

• Stock Management of Raw Materials and Packing Materials ( Storage / Handling ) for Consumption.
• Maintaing the Inventory Register and Inventory Planning
• Monthly Physical verification of FG/DG/WG and Sharing the reports with Management and Record maintenance for audit.

Quality Management-

• Development of Labels as per State Mandatories requirement with Co-Ordination with Labels Supplier
• Getting Label Mandatoies Check from Respective State Sales Person and copacker
• Handling all the Quality related concerns between copacker and Vendor
• Resolving Queries from Global Quality Team and adherence of Quality Parameters by copacker during Production

Excise Management-

• Responsible for putting letters with state Excise related to Approvals of PM for every state, Brand registrations, labels registration, Import Permit, MRP , Export permissions, License Approvals etc.

• Follow up with the Concerns for the Timely Permissions from HP Excise and payments with account team

Production Planning-

• Responsible for Production Planning & Execution of the Production Plan
• Maintaining the Production Register and Wastages Records of the Production

Customer Service and Logistics-

• Invoicing to Customers on timely basis from the Plant / WH and follow up on all paper work
• Maintain Sales Register and manage dispatches On time In full
• Co-ordination with finance for timely payment of Vendors
• Responsible for Handling Logistics and Transporter Management for the Site

Key Relationships:

Internal: Marketing, Operations, Commercial, Finance, Procurement, Legal, Global Quality

External: Key Customers within the Region, Suppliers, Gov Agencies, Co-Packer, Vendors, Service Providers

Experience Required

• Proven track record of working in Operations and Supply Chain of Alcobev industry (5-7 yrs).
• Post Graduation Degree with Supply Chain and Logistics is preffered
• Demonstrated experience in managing production, quality, inventory and logistics
• Demostated ability to work within cross functional teams
• Experience managing large cross functional commercial projects desirable
• Experience in liquor/beverage industry preferable, not critical
• Ability to network and build strong relationshipsPeople Managers and HR Business Partners at Campari Group are encouraged to have open career conversations with their team members and to support employee’s career development. We encourage you to share your decision of applying for this role to your direct manager and/or your local HR.