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TVS Motor

Officer

 Location : Karnataka, India

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Job Description

  • To ensure implementation of all process (Operational and Non-operational) and strategies in line with customer / organization business requirement.
  • Evaluate KPIs (As per contact). review of process performance & strategy progress.
  • Action plans areas for improvement and monitoring customer complaint resolution to focus on enhancing customer satisfaction.
  • Evaluate service levels, Review processes and procedures, identify areas for improvement, establish, and execute action plans.
  • Assign, monitor & review of individual performance as per KRA & Develop plan for performance improvement.
  • Interface with customer and company to ensure smooth operations.
  • Ensure safety of men and material and strict adherence to safety norms.
  • Self-Driven to make Operational improvements to Match Customer Expectation.
  • Warehouse-inbound and outbound process knowledge
  • Team handling and work distribution as per workload.
  • Ensure that the FIFO and FEFO system are being followed during the operations.
  • Time & motion study.
  • Internal audit – Process audit, Process gap identification, RCA, CAPA, result monitoring.
  • 100% real time of compliance TVS scores.
  • Achieve C2 % as per the PAC.
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TVS Motor

Source : TVS Motor Company website

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