Operations Solutions Center Leader

At Trane Technologies, we Challenge the Possible. Our brands – including Trane® and Thermo King® – create access to cooling and comfort in buildings and homes, transport and protect food and perishables, connect customers to elevated performance with less environmental impact, dramatically reduce energy demands and carbon emissions, and innovate with a better world in mind. We boldly challenge what is possible for a sustainable world.

Job Summary:

As the Operations Solution Center Leader, you will lead the strategy, execution, and continuous improvement of “run and maintain” activities for Trane Technologies’ global Supply Chain operations. In this role, you will inspire and empower teams to deliver high-quality, standardized work processes while fostering a culture of operational excellence. With a focus on building a best-in-class operations team, you will be responsible for driving consistency, efficiency, and innovation in supply chain processes for all regions.

This role demands exceptional leadership, collaboration across multiple functions including Procurement, Finance, Data & Insights, IT, HR, and others, and a commitment to delivering results with a focus on quality and strategic alignment. Reporting to the Business Operations Leader, this role is based at our Bengaluru office in India.

Key Responsibilities:

• Strategic Leadership: Provide vision, direction, and leadership to the Operations Solution Center, ensuring alignment with organizational goals and fostering a culture of accountability and excellence.

• Cross-Functional Collaboration: Partner with diverse functions, including Procurement, Finance, IT, Training, and Operations, to identify synergies, align priorities, and execute improvements that enhance the overall supply chain ecosystem.

• Operational Excellence: Ensure high-quality execution of “run and maintain” activities, prioritizing accuracy, efficiency, and adherence to global standards. Drive the adoption of best practices to elevate operational performance.

• Standardization & Governance: Establish and maintain standardized operating procedures, in collaboration with Subject Matter Experts (SMEs), to ensure consistent and efficient execution across geographies.

• Continuous Improvement: Proactively identify and implement process improvements, automation, and standardization opportunities to enhance productivity and reduce redundancies. Promote a mindset of innovation and learning within the team.

• Training & Development: Work with the Training Center Team to identify skill gaps, develop targeted training programs, and ensure teams are proficient in current and new processes. Build team capability through mentoring and professional development.

• Stakeholder Engagement: Build and maintain strong relationships with regional and global stakeholders, fostering trust and collaboration to achieve shared goals. Function as a strategic partner to leadership by providing insights and recommendations.

• Centralization & Optimization: Lead efforts to centralize repetitive supply chain activities, optimizing resource utilization and leveraging economies of scale to enhance efficiency and cost-effectiveness.

• Performance Management: Oversee the creation and delivery of performance measurement reports, ensuring data-driven decision-making and alignment with organizational objectives.

• Change Leadership: Champion change management initiatives to ensure seamless adoption of new processes, systems, and standards. Lead with empathy and clarity, ensuring alignment with organizational priorities.

• Operational Execution: Direct and manage activities such as compiling RFI responses, reviewing contract terms, maintaining supplier information, resolving invoice issues, reconciling transportation claims, and more, ensuring timely and quality outcomes.

Qualifications:

Required:

• Bachelor’s degree in Business Administration, Operations Management, Supply Chain, or a related field.

• Proven leadership experience managing large-scale shared service centers or supply chain operations.

• Strong understanding of shared service center best practices, operational governance, and process improvement methodologies.

• Exceptional ability to lead cross-functional teams, build collaboration across diverse functions, and influence stakeholders at all levels.

• Demonstrated experience in fostering a culture of quality, accountability, and continuous improvement.

• Analytical mindset with a strong ability to translate data insights into actionable strategies.

• Proficiency in relevant software and tools, with a focus on automation and process optimization technologies.

• Strong problem-solving and decision-making skills in a dynamic, fast-paced environment.

Preferred:

• Master’s degree in business administration, Operations Management, or a related field.

• Experience with global supply chain operations, shared service center leadership, and systems implementations.

• Familiarity with lean methodologies, automation technologies, and advanced analytics platforms.

Key Competencies and Success Factors:

• Visionary Leadership: Ability to inspire and motivate teams to achieve ambitious goals and continuously improve performance.

• Operational Rigor: Commitment to delivering high-quality, standardized processes and ensuring adherence to global standards.

• Cross-Functional Collaboration: Demonstrated expertise in aligning diverse teams and fostering partnerships across functions and geographies.

• Strategic Problem-Solving: Strong analytical skills with the ability to identify trends, address challenges, and implement impactful solutions.

• Change Agility: Flexibility to navigate organizational and technological changes, driving alignment and adoption.

• Outcome-Driven: Focus on achieving measurable outcomes, including cost optimization, operational efficiencies, and enhanced service delivery.

We offer competitive compensation and comprehensive benefits and programs that help our employees thrive in both their professional and personal lives. We are proud of our winning culture, which is inclusive and respectful at its core. We share a passion for serving customers, caring for others, and boldly challenging what is possible for a sustainable world.

We are committed to achieving workforce diversity reflective of our communities. We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.