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Maersk

Senior Process Expert

 Location : Navi Mumbai, Maharashtra, India


                    

Job Description

Has overall sales responsibility for customer relationships and
performance of a small customer portfolio.

As part of the One Team Sales setup, one of the key deliverables is the growth of existing customers along-with Sales support task and commercial activities

  • Manages assigned customers and budget base; pursues and secures business

in line with the business objectives.

  • Provide support for Sales administration , and transactional support for sales activities
  • Provide support for the team in terms of Video Call/ Messages and internal cases received from customers, and internal stakeholders like Customer success partners, Sales Reps, Sales Managers, Sales Ops team, Disputes and CX teams .
  • Engage frontline sales and other stakeholders effec tively for maximum collaboration and quick solution to raised issues
  • Analyse feedback from customers from various channels, to identify areas of improvement and execute solutions effectively
  • Maintaining details in systems related to sales activitie s and ensuring accurate translation of information in company records.
  • Expertise in Freight Forwarding is mandatory along with Sales support.
  • Excellent communication skills.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .

 

Maersk


Source : Maersk company website

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